Frequently Asked Questions
Everything you need to know about caring for and purchasing your MAC knives.
What makes MAC knives different from other kitchen knives?
MAC knives are precision-crafted in Japan using high-carbon chrome molybdenum vanadium steel. They feature a unique 'hybrid' edge that combines the thinness of a traditional Japanese chisel edge with the durability of a Western V-shaped edge, allowing for effortless slicing.
How should I sharpen my MAC knife?
We recommend using a ceramic honing rod for regular maintenance and a fine-grit whetstone for periodic sharpening. Avoid using electric sharpeners or coarse pull-through sharpeners, as these can damage the specialized thin edge of the blade.
Are MAC knives dishwasher safe?
No, MAC knives should always be hand-washed with mild soap and dried immediately with a soft towel. Dishwashers use high heat and harsh detergents that can corrode the high-carbon steel and damage the wooden or resin handles.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. If you are not completely satisfied with your purchase, please contact our support team to initiate a return or exchange.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your location and the weight of your order. Please note that customers are responsible for any local customs duties or taxes.
Do MAC knives come with a warranty?
Yes, all MAC knives are backed by a limited 25-year warranty against manufacturing defects. This warranty does not cover normal wear and tear, misuse, or damage caused by improper sharpening or dishwasher use.